General Manager

Role Purpose

• As the head of quality function the incumbent is responsible for defining the quality framework for GRIL.
• This includes setting standards for GRIL and ensuring design excellence along with process and cost optimisation while ensuring compliance to customer quality specifications.
• The incumbent works closely with the leadership team to provide inputs for decision making and also looks at knowledge consolidation so that data based insights can be used across different projects.

Key Responsibilities

• Quality Framework and Operations – Define the SOPs for quality related processes for the entire organization. Create a plan along with the Lead (Project) for lab establishment. Conceptualize best in class quality procedures and quality inspection standards. Ensure suitable quality audits are conducted for new supplier selection. Collaborate with the design and planning team to introduce new materials and techniques to maintain quality standards and reduce cost. Raise any quality related concerns in the projects and provide suitable mitigation measures for critical quality related issues. Create a database for knowledge management with a collated view of the projects to cross leverage analytical insights so as to drive process optimization.
• Quality certifications, compliance and audits – Establish improved guidelines for handling of rejection while using analytical techniques to realize cost benefits. Ensure adoption & adherence to the quality guidelines. Introduce learnings from the best practices in the quality assurance practices employed by the team. Drive quality based certifications, quality audits and necessary approvals for labs established at project sites.
• Client Management – Coordinating with the client and consultants for major quality related issues related to non-conformance reports and necessary quality approvals.
• MIS & Reporting – Review and validate the monthly progress reports (MPRs) created at all project sites for all the quality related issues and share the same with senior management.
• People management – Ensure the capability development for the organisation through training, workshops and evaluation of teams to drive quality awareness. Guide and monitor teams to review product quality levels through various audits, tests and checks.

Indicative Experience and Exposure

• Diploma in Civil Engineering with 15-20 years experience in quality

or

• B.T ech/M.Tech with 13-18  years experience

or

• B.Sc./M.Sc. (Chemistry)  with 18-22 years  experience
• Experience of handling quality  teams across  organisation  with  revenue  of INR 2000 crore and above
• Experience of latest technologies materials and quality standards